Dial 112 for emergency in India

New Delhi: In an attempt to enhance the connectivity of the country in times of distress, the Telecom Regulatory Authority of India (TRAI) has sought a remedy. It is launching a new number, 112, that will address every kind of emergency. Although the move to activate this number was taken in April 2015, however, finally it's coming into practice as TRAI has approved the proposal on Monday, 28th March, 2016. Earlier, the nature of the emergency determined the number one has to dial. However its practically impossible to remember all the numbers related to emergency helpline. For example, to contact the police, one had to dial 100. Similarly, for fire brigade and ambulance services, one had to dial 101 and 102 respectively. Women is distress used to call on the number 1099 to file a complaint.  The new number '112' will address all these issues. “In emergency situations every passing second counts, whether it is a burglary, theft, road-rage, or a fire spreading, or a citizen struggling with a heart attack — the first few minutes are crucial. It is likely that crucial time may be lost in figuring out what number to dial,” TRAI had said. For users, it would be simpler and desirable to have a single number for all types of emergencies, it had added. Till the new emergency doesn't gain popularity among the masses, TRAI has refused to deactivate the older numbers. However, once the traffic is directed towards the new number, it will discontinue the other numbers used by the people to report an emergency.  This move of the TRAI to club all the departments of emergency in one number is a remarkable step. Although, it will take some months for the plan to roll out, yet once it comes into action, this will reduce the confusion among the masses about the number to call in times of an emergency.  So irrespective of the fact, whether you're outgoing calls are barred or there's low balance on the number, one can still dial or send a message on the number 112 and ask for help! 

ENI Bureau