London: Pays to be polite! A Spanish cafe
owner has put in place a novel policy to promote good manners
under which rude customers are charged more while prices are
cut for those who say "please" and "thank you".
Marisel Valencia Madrid, the owner of the Restaurant Blau
Grifeu in Llan�a on the Costa Brava in northeastern Spain,
became so fed up at being barked at by customers that she has
introduced a pricing system to penalise those who are
Those who demand a coffee will find they are charged an
extortionate 5 euros while those who say please will pay a
more affordable 3.5 euros, and those courteous enough to greet
their server first with a 'Buenos d�as' (good morning) will be
charged a mere 1.30 euros, The Local reported.
"I put a sign in the window with the price system and it
has made all the difference. People are now super polite in
all matters and it has really improved daily life," she was
quoted as saying.
"Yesterday some children even told their parents to say
please, so it's working!" she said.
The 41-year-old is originally from Colombia and has run
the restaurant with her husband for the last nine years.
"I'm not singling out Spanish people as rude. We are just
off the seafront so have a lot of tourists here well, French,
German and British, and I think generally people could just be
more polite," Madrid said.
A customer took a photograph of the sign with the house
rules and posted it on social media sparking a nationwide
debate on politeness.
"I'm surprised at the attention but it's good to remind
people to be polite to everyone, even when ordering a coffee,"
And she admitted that since putting up the sign she has
not had to charge anyone the full price.
"The normal price of a coffee is 1.30 euros and thankfully
I haven't had to charge more because everyone is giving me a
greeting and saying please. Some even say thank you now too!"